Error: "This Code Is No Longer Valid"

Usually means the eSIM was already added, or the QR code was only partly read.

Error: "This Code Is No Longer Valid"

Two situations produce this message.

The eSIM has already been added. Check Settings > General > About and look for the ICCID from your confirmation email. If it is listed, installation already succeeded — turn the line on rather than installing again.

Important: if the eSIM was installed and then deleted, it cannot be reinstalled. The profile is consumed. Contact us and we will look at reissuing it.

The QR code was only partly read. A weak connection during scanning leaves the profile incomplete, and the code is then rejected.

If This Is a First Installation

1Disable any VPN

2Move to a stable Wi-Fi or mobile connection

3Remove eSIM profiles you no longer use

4Update your device software

5Install using the other method — if the QR failed, enter the SM-DP+ address and activation code manually from your confirmation email

Still Blocked?

Send us your order number and a screenshot of the error and we will check the profile status on our side.

Error: "This Code Is No Longer Valid"