Jailbroken and Rooted Devices

eSIM profiles will not install on modified devices. There is no workaround.

Jailbroken and Rooted Devices

eSIM profiles will not install on a jailbroken iPhone or a rooted Android device. This is a restriction built into the eSIM standard itself as a security measure, not a Simsima policy, and no provider can bypass it.

What This Means

If your device is modified, the installation will fail — often with a generic error that gives no hint of the real cause. Restoring the device to stock firmware restores eSIM support.

Your Options

Restore the device to its official operating system, then install the eSIM

Use another device — the eSIM is tied to your order, not to a specific phone, so you can install it on any compatible unmodified device instead

Before You Buy

If your device is jailbroken or rooted and you cannot restore it, do not buy an eSIM for it. Check the compatible devices list and our refund policy first. If the eSIM cannot activate on your device, it stays refundable within 14 days of purchase.

If you are unsure whether your device counts as modified, contact us before purchasing.

Jailbroken and Rooted Devices