View order history
Access your past orders, installation details, and invoices.
View order history
Your Simsima account keeps a record of all your purchases, making it easy to access eSIM details and invoices.
Accessing order history
1Sign in to your Simsima account
2Go to My eSIMs in the account menu
3You will see a list of all your purchases, sorted by date
What you can see
For each order:
Plan details — Destination country, data amount, validity period
Status — Active, expired, or unused
Installation methods — Smart Link, QR code, and manual codes
Data usage — How much data has been used (for active plans)
Order date and amount paid
Finding your installation details
If you have not installed your eSIM yet:
1Find the order in your history
2Click on it to see the details
3Access the Smart Link, QR code, or manual codes (SM-DP+ address and Activation Code)
Note: An eSIM can be installed only once. If you removed it from your phone, it cannot be reinstalled: contact support.
Downloading invoices
From each order detail page, you can download a receipt or invoice for your records. Useful for business expense reporting.
Orders made as guest
If you purchased eSIMs before creating an account, those orders are linked to your email. Create an account with the same email address and your past orders will appear in your history.
Still have questions?
Our team answers by chat or email, in your language.